Annual Maintenance Cost for Hardware, Software & Cloud Services
AMC & Technical
Support Services
Keep your BUSY accounting software, cloud server, and hardware running at peak performance — year-round, with priority support from KG Softech's dedicated team of 85+ professionals.
- 27+ Years Experience
- 30,000+ Customers Served
- 85+ Professionals
- 60% Business via Referrals
What is an Annual Maintenance Contract?
An Annual Maintenance Contract (AMC) is a yearly service agreement with KG Softech Pvt. Ltd. that covers all your software, hardware, and cloud-hosted systems under a single, predictable cost. No surprise repair bills. No waiting in queues. Just priority support when you need it most.
With 27+ years of experience serving 30,000+ businesses across Delhi and India, our AMC plans are designed specifically for BUSY accounting software users — covering everything from GST update installations to cloud server health checks to on-site hardware servicing.
Whether you run a single-office business or a multi-branch enterprise, our AMC ensures your systems stay updated, secure, and operational — so you can stay focused on growing your business.
What's Included
Everything Covered Under Our AMC
From software updates to hardware checkups — our AMC plans are comprehensive so nothing falls through the cracks.
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Preventive Maintenance
Scheduled visits to inspect and tune your systems before issues arise — keeping downtime at zero.
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BUSY Software Updates & Upgrades
Timely installation of all BUSY software updates — including GST law changes, e-invoicing, and new compliance requirements.
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On-Site Technical Support
Expert engineers visit your office in Delhi and surrounding areas for hands-on hardware and software support.
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Remote Technical Support
Fast resolution of software issues remotely without waiting for an on-site visit — saving you time and disruption.
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Data Backup Assistance
Setup and verification of regular data backups for your BUSY accounting data — on local drives or cloud storage.
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Priority Response
AMC customers jump the queue — your support requests are handled with the highest priority over non-contract clients.
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Hardware Checkup & Servicing
Routine inspection, cleaning, and servicing of computers, laptops, printers, barcode scanners, and peripherals.
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GST Compliance Support
Dedicated support to keep your BUSY software GST-compliant with every law update — no compliance gaps, ever.
Our Plans
Choose the Right AMC Plan for Your Business
Flexible plans for software, hardware, and cloud — contact us for customised pricing based on your setup.
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Software AMC
For BUSY Accounting Software users
- BUSY software updates & upgrades
- GST law & compliance updates
- Remote troubleshooting support
- Software installation & configuration
- Data backup guidance
- Priority phone & email support
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Hardware AMC
For computers, printers & peripherals
- Preventive maintenance visits
- On-site hardware checkup & servicing
- Laptop, desktop & printer repairs
- Hardware upgrade consultations
- Peripheral support (barcode scanners, etc.)
- Technical assistance for your entire setup
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Best Value
Cloud + Software AMC
Complete peace of mind — cloud & software together
- Everything in Software AMC
- BUSY Cloud dedicated server health checks
- Cloud data backup monitoring & support
- RDP access troubleshooting & setup
- Cloud server performance optimisation
- Single contract for software + cloud hosting
How It Works
Get Started with AMC in 4 Simple Steps
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1
Contact Us
Call or enquire online. Tell us about your software, hardware, and cloud setup.
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2
Site Assessment
Our engineer assesses your existing setup and recommends the right AMC plan for your business.
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3
Sign Contract
Choose your plan, sign the annual contract, and get immediate priority support status.
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4
Year-Round Support
Sit back and focus on your business — we handle all maintenance, updates, and support throughout the year.
FAQs
Frequently Asked Questions
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What is an AMC (Annual Maintenance Contract)?
An AMC or Annual Maintenance Contract is a yearly service agreement with KG Softech that covers regular maintenance, software updates, technical support, and troubleshooting for your BUSY accounting software, hardware, and cloud-hosted systems — at a fixed annual cost with no surprise bills.
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What does the KG Softech AMC cover?
The AMC covers preventive maintenance, BUSY software updates (including GST updates), remote and on-site technical support, data backup assistance, hardware servicing, and priority query resolution for computers, laptops, printers, and peripherals.
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Is there an AMC plan that covers BUSY Cloud hosting?
Yes. KG Softech offers a combined Cloud + Software AMC that covers your BUSY Cloud dedicated server hosting along with software maintenance — giving you complete peace of mind under a single annual contract.
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How quickly does KG Softech respond to AMC support requests?
AMC customers receive priority support. Remote issues are typically resolved within a few hours, and on-site visits are scheduled promptly for businesses in Delhi and surrounding areas.
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How do I get an AMC from KG Softech?
You can contact KG Softech at +91 9650494500 or visit our contact page to enquire about AMC plans. Our team will assess your software and hardware setup and recommend the right plan.